Privacy policy
Last updated: October 28, 2026
This Privacy Policy explains how marivana, operated by BENDER PLUMBING AND MORE, LLC (“we,” “us,” or “our”), handles personal information when you visit marivana.shop, place an order, or contact us.
For processing carried out for our own business purposes, BENDER PLUMBING AND MORE, LLC is responsible for your personal information and acts as the controller where applicable.
Information we collect
Depending on your interactions with us, we collect:
- Contact details: your name, email address, shipping address, billing address, and telephone number if provided.
- Order information: purchased products, transaction amounts, order history, delivery details, returns, and refund records.
- Payment-related information: payment status, transaction references, and information made available by payment providers. Payment credentials are processed through the payment services offered at checkout.
- Account information: login and profile information if you create an account.
- Customer communications: messages, attachments, and information you provide when requesting assistance.
- Technical and usage information: IP address, browser and device information, pages visited, shopping activity, and cookie identifiers, depending on your settings and applicable consent requirements.
- Preferences: marketing choices, cookie selections, and privacy requests.
We receive information directly from you, automatically through your interactions with our website, and from providers supporting payment, delivery, security, and store operations.
How we use information
We use personal information to:
- Process payments, fulfill orders, and provide delivery updates.
- Handle questions, cancellations, returns, and refunds.
- Provide account features you choose to use.
- Protect the store, investigate suspected fraud, and maintain security.
- Understand store performance and improve customer experience.
- Send marketing communications where permitted and consistent with your choices.
- Maintain business records, meet legal obligations, and resolve disputes.
Legal bases where UK data protection law applies
We rely on contract necessity to process purchases and related services; legal obligations for required records and disclosures; and legitimate interests for proportionate security, fraud prevention, support, and service improvement, balanced against your rights.
Where consent is required, including for certain marketing or tracking activities, we rely on your consent. You may withdraw it at any time without affecting processing already lawfully carried out.
When information is disclosed
We disclose relevant information to providers supporting our business, including Shopify, payment processors, delivery companies, fulfillment providers, technology providers, and communication services.
Where analytics or advertising tools are enabled, their providers may receive relevant information, subject to applicable consent and opt-out requirements.
We may also disclose information to professional advisers, to comply with lawful requests, to protect legal rights, or in connection with a business transaction such as a merger or sale, subject to applicable safeguards.
Shopify’s role
Our store uses Shopify’s ecommerce platform. Shopify processes information to support store services and may process certain information for its own purposes, depending on the features used and your interactions.
Further details are available in the Shopify Consumer Privacy Policy.
Cookies and privacy choices
We use cookies and similar technologies to support functions such as shopping carts, checkout, preferences, and security.
Where optional analytics or advertising technologies are used, we obtain consent when required and provide applicable privacy controls. You may also manage cookies through your browser, although blocking essential technologies can affect store functionality.
If any enabled advertising disclosures qualify as a “sale,” “sharing,” or targeted advertising under applicable US privacy law, you may exercise the relevant opt-out rights. We honor recognized opt-out preference signals, including Global Privacy Control, where legally required.
Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described here, including order support, accounting requirements, fraud prevention, legal claims, and compliance.
We use reasonable organizational and technical safeguards. No internet transmission or storage system can be guaranteed completely secure.
International processing
Our business is based in the United States. Shopify and other providers may process information in other countries.
Where UK data protection law requires safeguards for an international transfer, we use an applicable lawful transfer mechanism.
Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information; restrict or object to processing; withdraw consent; or opt out of certain advertising uses.
Some US residents may also have a right to appeal a privacy request decision. Authorized agents may submit requests where permitted by law.
Send requests to guiltonessia@outlook.com. We may reasonably verify identity or authorization before acting and will respond within applicable legal deadlines. We do not unlawfully discriminate against customers for exercising privacy rights.
You can unsubscribe from marketing emails using the unsubscribe option provided. Necessary order and service messages may continue.
UK customers may raise concerns with the Information Commissioner’s Office through the ICO website.
Children and policy changes
Our store is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children under 13.
We may update this policy as our practices change. We will revise the date above and provide additional notice where required.
Privacy contact
BENDER PLUMBING AND MORE, LLC
17376 GEORGIA ROAD, FORT MYERS, FL 33967, United States
Email: guiltonessia@outlook.com